5 Reasons Hotel Concierge Services Should Start Using SMS

Mobile Commons

Here is a list of five reasons why using text messaging as part of your hotel concierge service is a good idea. This, in turn, saves both guests and staff valuable time while not cutting any corners in the quality of service. Reason #3:SMS saves a record of every customer interaction.

SMS Nation: Mobile Strategists, Renewing Library Books, And Child Services Support

Mobile Commons

A Springfield, Missouri library uses text messaging for patron services. The service sends you a text message when books or other library materials are available for pickup. The service is easy to sign up for, and patrons receive alerts within minutes of registering.

Trending Sources

The New York State LGBT Health & Human Services Network Is Using Text Messages to Connect Vulnerable Populations with a Life-Saving Drug

Mobile Commons

On the one hand, we saw at-risk communities that weren’t accessing the medication,” said Storm Hurwitz, Health Campaigns Specialist for The New York State LGBT Health & Human Services Network (The Network).

3 Ways SMS Builds Customer Loyalty and Engagement

Mobile Commons

One that allows you to promote your product or service in the easiest, most convenient way possible? Here are three ways that SMS can work for your business. Live SMS chat fosters one-on-one conversations. Alerts & Reminders Live SMS Chat Text Messaging

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SMS Nation: August Edition

Mobile Commons

Welcome to this month’s edition of SMS Nation! A new article by Forbes Magazine confirms the trend we’ve been seeing for several years now: that SMS is the preferred communication method for Millennials, above phone calls and even, on some occasions, face to face interactions.

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Crisis Text Line Uses SMS Data Mining to Save Lives

Mobile Commons

Crisis Text Line (CTL), a subsidiary of DoSomething.org , uses text messaging to provide safe, anonymous chat services to teens in crisis. The post Crisis Text Line Uses SMS Data Mining to Save Lives appeared first on Mobile Commons.

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SMS Nation: July Edition

Mobile Commons

Here, we’ve compiled three recent stories about SMS that caught our eye about how text messaging is impacting our daily lives. New report finds that people prefer SMS to Facebook Messenger. Thanks for reading this month’s edition of SMS Nation!

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Using SMS to Aid Pre-Surgery Compliance and Post-Surgery Recovery

Mobile Commons

How SMS Helps Patients Prepare for Surgery. Study: Using SMS to encourage pre-surgery showers. Using SMS to Aid Post Surgery Recovery. Texting for surgical care is just one more way SMS can help improve the lives of patients.

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5 Ways An SMS Call to Action Trumps a QR Code

Mobile Commons

product, service, or other offering. Here are five advantages of an SMS call to action: 1) Everybody knows how to text. Text messaging offers the invaluable service of a two-way communication channel. 4) Broadcast your SMS call to action on any media.

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Breaking Down the FAFSA with SMS Drives Higher Enrollment

Mobile Commons

So for high school seniors who are overwhelmed by confusing paperwork, SMS may be the best way to break the fear barrier. Live chat - Live SMS chat allows you to text back and forth with students and have one-on-one conversations instantaneously.

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SMS Nation: September 2015, Nonprofit Edition

Mobile Commons

Welcome to this month’s nonprofit edition of SMS Nation! From overall text message strategy and success to text therapy, SMS is making great forward strides in supporting the goals of nonprofits. The post SMS Nation: September 2015, Nonprofit Edition appeared first on Mobile Commons.

How Blood Banks Use SMS to Raise Support and Help Save Lives

Mobile Commons

In order to respond to this challenge, Sweden’s blood banks have implemented a new text messaging service that alerts donors when their donation helps save a life. We get a lot of visibility in social media and traditional media thanks to SMS.

ClassWith.Us A New SMS Parent-Teacher Communication Tool

Cell Phones in Learning

I could see this portion of the service being helpful for divorced or single parents who may not communicate well with their child''s other parent. ClassWith.Us is a brand new text alert tool that focuses on parent-teacher communication.

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Reporting for Jury Duty: How SMS is Driving Civic Engagement

Mobile Commons

But organizations across the country are turning this notion on its head by using SMS messaging to boost civic engagement. What it is doing with SMS shows that any company can use the technology to drive engagement and capture its audience’s attention.

Environmental Scan of Text Messaging Interventions Supports SMS Applications in Healthcare

Mobile Commons

Department of Health and Human Services published an environmental scan titled “ Using Health Text Messages to Improve Consumer Health Knowledge, Behaviors, and Outcomes.” In May 2014, the U.S.

What’s New with SMS and the World Today

Mobile Commons

Here are a few interesting stories about SMS that are circulating the web. Greenwich Hospital introduces a text message service for surgery updates. Account owners can send and receive Bitcoins anywhere with their phone, even in areas with no data service.

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How SMS Chat Saves Time, Money and Peace of Mind

Mobile Commons

SMS chat, specifically, allows more and more individuals to making informed and proactive decisions about their health with instantaneous, private, and direct communication. Planned Parenthood , for example, had overwhelming success using SMS chat.

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Anonymous SMS Program Allows Teens to Report Bullying at Schools

Mobile Commons

Brad Engel, supervisor of student services with Queen Anne’s County schools, says that this anonymous service allows the students to “feel more comfortable sharing the information.

SMS for Mobile Learning

mLearning is Good

SMS for mobile learning. I’m going to attempt to show some ways that you could use SMS or text messaging for mobile learning. There are lots of ways that SMS could be used. If you’re more inclined to tackle the technical side of all this, you can setup an SMS gateway.

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BeneStream Uses Text Messages to Make Health Insurance Enrollment as Simple as Texting with a Friend

Mobile Commons

Many of BeneStream’s employee clients don’t have smartphones, and find text messaging a more comfortable and convenient service. Client Stories Live SMS Chat Mobile CRM Mobile Strategy & Tips Reports & Analytics Text Messaging Use Cases

How Your Text Message Inbox Has Changed for the Better

Mobile Commons

These days, it’s likely that your SMS inbox includes messages that aren’t from people you know personally. The accessibility of SMS also helps capture high attention rates as consumers regard texts as intrinsically interesting and timely, and consider them intimate and selective.

American Eagle Outfitters Sees Winning Strategy in SMS

Mobile Commons

Clothing retailer American Eagle Outfitters may have found the answer: Leverage the power of SMS and give customers the chance to win $10,000. The company also sent notifications via SMS and email to any customer who was already in the store’s database.

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Why Text Messaging is the Optimal Tool for Patient Engagement: Interactivity

Mobile Commons

Live SMS chats offer patients immediate assistance. Real-time text message conversations are one way healthcare organizations can offer this service while allowing patients to stay at home and/or remain anonymous.

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Two-Way Text Messaging: Interacting with Your Mobile Subscribers in One-on-One Conversations

Mobile Commons

The quality of your customer service depends largely on how quickly you can address a person’s needs. From open questions to simple thank-yous to accidental butt texts, any automated SMS campaign is likely to receive unsolicited messages. Features Live SMS Chat Text Messaging

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Johns Hopkins Survey Finds Strong Potential for Text Message Interventions

Mobile Commons

All the participants had utilized the women’s health services at one of four branches of Johns Hopkins hospitals. Environmental Scan of Text Messaging Interventions Supports SMS Applications in Healthcare. Alerts & Reminders Live SMS Chat Mobile Research Studies Text Messaging

Planned Parenthood Hudson Valley Offers Health Access Over SMS

Mobile Commons

Planned Parenthood Hudson Valley is using SMS to offer citizens quick, confidential access to resources for their sexual health concerns.

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Text Messaging for Nonprofits: An Interview with Sam McKelvie, Head of Mobile Strategy (Part 2)

Mobile Commons

It’s hard to think of a program that would not work well with text messaging, simply because programs are about serving people, and SMS is the way that the people we’re helping to serve prefer to communicate. If you’re trying to help people find resources close to them, SMS is a great tool.

John Hopkins Survey Finds Strong Potential for Text Message Interventions

Mobile Commons

All the participants had utilized the women’s health services at one of four branches of John Hopkins hospitals. Environmental Scan of Text Messaging Interventions Supports SMS Applications in Healthcare. Alerts & Reminders Live SMS Chat Mobile Research Studies Text Messaging

4 Ways Text Messaging Builds Safer Communities

Mobile Commons

Because a text message is discreet, quick, and easy, many are calling this text message service a revolutionary approach to keeping the roads safe. The service has seen overwhelming success with a population who need both full disclosure and full privacy.

Texting Networks Bring Anonymous Help to Troubled Teens

Mobile Commons

Young people have been reluctant to use crisis services,” Anthony Pisani, a suicide prevention researcher at the University of Rochester, told the Times. Live SMS Chat Text MessagingText messaging is the go-to means of communication for teenagers.

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Create Real-Time Text Chat Through Our LivePerson SMS Integration

Mobile Commons

LivePerson over SMS. Customer service is one obvious example – how great would it be for you to be able to text in your computer problem or billing complaint, and rather than sitting on the phone, just get a text back? A mobile messaging campaign is conversational by its very nature. You text out information to a wide number of people; they respond; then you send them further information based on their responses. For most organizations, those conversations are largely automated.

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Improving Health Call Centers with Text Messaging

Mobile Commons

Our mobile platform offers a solution that bypasses these hang-ups and offers patients information on-the-go: a text message information look-up service. The California Department of Public Health offered a similar service by creating a text message flu shot locator.

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7 Surprising Uses of Text Messaging

Mobile Commons

Here are seven examples of SMS popping up in places that you wouldn’t expect. Office managers can text out reminders about team events or important meetings, or even organize the next softball game through SMS. Ordering valet service while still in the restaurant.

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SMS Study Service Success in NZ | Mobile Learning

mLearning

Mobile Learning An Online Reflective Journal on Mobile Learning Practice Home Winksite Store Resources About Mobile Contact SMS Study Service Success in NZ 15 06 2006 Auckland University has successfully implemented a first-in-the-world, SMS-based “learning on demand&# service for its students.

5 Times Your Texting Dinner Date Might Actually be a Good Person

Mobile Commons

Organizations who use the Mobile Commons platform can set up a service to allow users to text in their zip code and a keyword – such as “bookstore” – to receive a list of the locations nearest to them.

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BBC's education service Janala has delivered 1m lessons in three months | Media | guardian.co.uk

mlearnopedia delicious

Offering hundreds of three-minute audio lessons and SMS quizzes for less than 4p, Janala – meaning "window" – provides low-cost education through handsets – in a country where English is not as widely spoken as elsewhere in Asia.

Your Weekly SMS/MMS News

Mobile Commons

Google AdWords testing click to SMS ad extension – Google is now testing an ad format that lets your prospects text you. Text service to help suicidal people – Australian Prime Minister Malcolm Turnbull announced $2.5M Crisis Text Line gets $23.8

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Your Weekly SMS News Roundup

Mobile Commons

Book Your Next Hotel Stay at Mandalay Bay via Text Message – Hipcricket customer Mandalay Bay lets guests book their stays over SMS. messaging services like Snapchat. The post Your Weekly SMS News Roundup appeared first on Mobile Commons.

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3 Ways to Use Text Messaging for College Students

Mobile Commons

Here are three ways in which college administrators can use text messaging services to have dialogues with students. SMS chat can even reduce the number of student counselor appointments, since students don’t have to go through the hassle of booking an appointment.

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Four Ways to Build Healthier Communities with Text Messaging

Mobile Commons

Citizens can text in their zip code to receive the location of the nearest health facility in a matter of seconds using a text message locator service. Blog health Nonprofit Text Messages Use Cases mobile commons sms text message When you hear the words ‘text messaging’, you probably think about personal conversations you have with friends and family. But when used on a larger scale, text messaging has the potential to connect and impact entire communities.

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